Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Tour and Travel Services
This is an Operations level core unit of 3 credits.On completion of this unit,participants will have the knowledge and application skills in handling guest arrival and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
This is a 3 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate in Hotel and Accommodation Services competency units. Trainees will gain competency in one unit required to understand more about the supervisory skills in handling Reservations.
This is an Operations level unit of 4 credits.On completion of this unit,participants will have the knowledge application skills in servicing guest rooms and be able to apply them to the workplace.
This course is developed for and in conjunction with Scoot Airlines staff only. This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units). Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Tour and Travel services industry.
This course is developed for and in conjunction with Singapore Cruise Centre staff only. This is an Operations level SOA requiring students to complete 3 Competency Units (3 Elective Units)Students will gain knowledge and become competent in skills from a number of highly-developed operational skills specific to the Tour and Travel services industry.
This is an Operations level core unit of 4 credits.On completion of this unit,participants will have the knowledge and application skills in maintaining guest/resident accounts and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
This is a Management level qualification with specialisations in Hospitality Management; Travel Services, requiring students to complete 14 Competency Units (8 Core units and 6 Elective units) and attain at least 39 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed management skills specific to the Tourism industry.
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in Handling Air Ticketing Reservations and be able to apply them to the workplace.
This is a 4 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate in Hotel and Accommodation Services competency units. Trainees will gain competency in one unit required to understand more about the supervisory skills for the Front Office.
This is a Management level qualification with specialisations in MICE and Events Operation, requiring students to complete 14 Competency Units (8 Core units and 6 Elective units) and attain at least 38 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed management skills specific to the Tourism industry.
This course is developed for and in conjunction with Singapore Cruise Centre staff only. This is an Operations level SOA requiring students to complete 2 Competency Units (2 Elective Units). Students will gain knowledge and become competent in skills from a number of highly-developed operational skills specific to the Tour and Travel services industry.
This is an Operations level core unit of 3 credits.On completion of this unit,participants will have the knowledge and application skills in handling guest departures and be able to apply them to the workplace.
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing concierge services and be able to apply them to the workplace.
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 23 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the Tour and Travel services industry.
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
This is an Operations level unit of 2 credits.This course is developed for and in consultation with the Coffee Bean and Tea Leaf (S) Pte Ltd. This is an operations level competency requiring trainees to complete the module required in relation to their job roles. Trainees will develop the knowledge and skills to perform the tasks at the workplace. Selected trainees are experienced and have been wi...
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing reservation services and be able to apply them to the workplace.